Privacy Policy

1. Introduction

We respect the privacy of our website visitors, donors, volunteers, beneficiaries, and other individuals who interact with Dwarkamai Bahuuddeshiya Sevabhavi Sanstha. This Privacy Policy explains how we collect, use, store, and protect personal information.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Name, email address, and phone number.
• Address and other contact details you voluntarily provide.
• Donation-related information and transaction references for 80G tax receipt issuance.
• Information submitted through volunteer, beneficiary, enquiry, or registration forms.
• Basic technical information such as browser type and website usage data.

Please do not submit sensitive personal information unless it is necessary for the service and requested through an appropriate channel.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests.
• Process and acknowledge donations, issuing official 80G tax exemption receipts.
• Coordinate volunteering activities and NGO community welfare programmes.
• Communicate information about our social activities, events, and education initiatives.
• Maintain administrative, accounting, and legal records as per charity commissioner regulations.
• Improve website functionality and user experience.

We will use information for purposes reasonably connected with the reason it was collected, subject to applicable law.

4. Sharing of Information

We do not sell personal information. Information may be shared with authorised service providers, payment processors, auditors, or government authorities where necessary for the purposes described above or where required by law.

5. Donations and Payments

If donations are accepted online or via bank transfer, transactions are handled through standard banking channels. We do not store complete payment-card or net-banking credentials on our website.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, understand website usage, or improve the visitor experience.

7. Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, or disclosure. Information is retained only for as long as reasonably necessary for the relevant purposes, including legal and financial record-keeping requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise a concern about how it is handled. We may need to verify your identity before responding.

9. Third-Party Links

Our website may contain links to external platforms such as Google Forms, Google Maps, and WhatsApp. We are not responsible for the privacy practices of those third parties. Please review their policies before providing personal information.

10. Children's Information

For community welfare and educational programmes involving children, information and photographs are handled with appropriate safeguards and necessary permissions.

11. Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The latest version will always be published on this page with an updated date.

12. Contact Us

For privacy-related questions, donation receipts, or requests, please contact us: